FAQ

Frequently Asked Questions

Can I come visit the mines?


We are not set up to give mine tours, but there are other miners based out of Tonopah who have been known to give tours out at Royston.




Do you sell wholesale?


The products and pricing in our shop are open to the public; however, we are open to wholesale inquiries for quantity and/or bulk purchases. If you have a resale number and business license and you would like to purchase a quantity of product that you see here or in addition to what you see on our site, please contact Helen to work out a wholesale discount.




What is the best way to contact you?


We are often at the mines or in the studio, so email or direct message through instagram are the best ways to reach us.




Do you have a store I can come visit?


Right now we do not have a store, but if you are in the area, you can check out a selection of our cabochons, jewelry, rough materials, and books in the Esmeralda Market, Dyer, NV. If you'd like to see more, contact us to arrange a meeting down at the store.




Is your turquoise treated in any way?


We specialize in selling natural turquoise with no treatments except for maybe backing, and sometimes surface fill if necessary. We generally do not surface fill, but some stones we have purchased that were cut in the 1970s have been filled. This is a standard technique that many cutters use to this day, and if we feel it is absolutely necessary, we may do so. We will always disclose on each product listing if there have been any treatments done to a stone.




Do you do custom cutting?


We usually do not have time for custom cutting, but if you are looking for something specific that you do not see here on our site, feel free to contact us. We might just have what you're looking for! It is hard to list everything, but I'm always happy to check my stock for you.




Do you sell rough?


We do. We offer select lots here on the website, but if you would like larger lots, or something in particular that you don't see listed, please contact us.





CONNECT

Address:

PO Box 314

Dyer, NV 89010

Email:  

info@
esmeraldaturquoisecompany
.com

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